CQC provide a compliance assessment tool on their website which can be used as a guide, or care services can create their own to demonstrate quality assurance and how the service uses feedback. The interview didn't get off to a great start when, after having talked through my answers to the three questions posed in the written exercise, they started asking me what my answers were to the three question posed in the written exercise. Shire Healthcare are recruiting for a Clinical Psychologist to work within a specialist neurorehabilitation centre in central Gloucestershire, CQC rated "Good.". Talk about a time you had to have a difficult conversation with someone. 15. Anyone who applies to become a registered manager of social care services, GP practices or dental surgeries will undergo an interview to help determine if they meet the regulatory requirements to manage a service. But it neednt be that way. Given one point of contact but they were on the interviewing panel which seemed inappropriate, wanted to speak to a person undertaking the same role but wasnt allowed(I asked). Last This will include. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". This template can be used to document your activity and goals in preparing for inspection. Was not offered the job and am convinced it went internally. And those interviewers gave good feedback on areas to improve your answers in future. This online, verifiable CPD course tackles some of the typical questions that a CQC Inspector may ask a Registered Manager during their Registered Manager Interview. Interview started 20 mins late. CQC will confirm your interview date, along with information to bring along. The overall idea is that an inspection should not be a tick box exercise but should be a holistic approach as to whether the service meets the new fundamental standards and these CQC 5 key questions are used to help an inspector assess this. The outcome of an unsuccessful application process is given as a Notice of proposal to refuse registration, or as a Notice of proposal to register with conditions. It may also be useful to have a copy of the practice's Statement of Purpose to hand. Furthermore, the guidance fully explains the principles behind the inspection process, the elements that the inspection team will focus on, and how they arrive at their judgements. As an internal candidate, I only really applied to gain more interview experience since there's no merit based promotion or real development opportunities in CQC. .vc_custom_1648903024873{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f5f5f5 !important;border-radius: 10px !important;} If you here within the time scales just call them and they will respond with answer. Using the training and qualifications feature, you can evidence the amount of support and training you provide to your staff and show that mandatory training is up to date. I interviewed at Care Quality Commission (London, England) in Aug 2018. .ld_custom_menu_640075c12fbd2 > li > a,.ld_custom_menu_640075c12fbd2 ul > li > a{color:rgb(34, 45, 86);}.ld_custom_menu_640075c12fbd2 > li > a:hover, .ld_custom_menu_640075c12fbd2 ul > li > a:hover, .ld_custom_menu_640075c12fbd2 li.is-active > a, .ld_custom_menu_640075c12fbd2 li.current-menu-item > a{color:rgb(2, 195, 255);} Know your hot-spot areas. Interview consisted of one competency based interview to last 45 mins. 135 538313. I just got offered a work from home position with HCA and was wondering what insurance plans they offer to employees, this will help me make my decision. if the practice is known as Dr XXXX and Partners and also The XXXX Health Centre make sure your policies reflect the practice as it is named on the CQC registration. My interviewer made me feel relaxed and at ease. Vivamus nec egestas neque, in finibus est. Our CQC Registration service is designed to takeaway all the stress, we will do your Provider & Registered Manager Applications and prepare you for Interview. Can you provide clear evidence of how you are developing and improving your services? Whether you are an established Care Provider, Dental Practice , GP Surgery or a start-up organisation, our service is provided with the aim of ensuring that all aspects of compliance are being attended to. In Newcastle and provided with location details for interview etc. They were . The CQC is the government body that monitors, inspects and regulates all UK-based health and social care services, to ensure that minimum standards of quality and safety are met at all times, for the good of patients and service users., This means that all NHS trusts, independent hospitals, GP practices, walk-in-centres, residential and nursing homes, home and social care providers, dentists, ambulances and mental health services in England are subject to regular CQC inspections. tell me about a time where you had to change your plans due to a high priority. Comprehensive, yet easy to use, this course equips . Mauris id facilisis velit. This will advertise the inspection and give patients the opportunity to contact CQC directly. Your background, particularly in relation to delivering services, Your experience in the health and social care sector, Your motivations in becoming a registered manager, Your personal values in delivering effective services, Not only to delivery of care and health services, but also HR, health and safety, quality assurance, safeguarding, recruitment, training and disciplinary processes. Ensuring staff are suitably trained, and that evidence of this can be provided, will prepare services for a CQC inspection. The process took 6 weeks. Evaluate these skills using the open-ended and situational interview questions below. Should I be concerned that they will try to get rid of me now though? The cookie is used to store the user consent for the cookies in the category "Other. It sounds like youve got a grip on things, but did you know you can automate compliance and credentialing to further improve processes and impress CQC? In the meantime, you will also be asked for some information . As a registered manager you have joint legal liability with the registered provider for the quality and safety of the services provided. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Praesent ac libero malesuada, ultricies magna sit amet, tempor sapien. The first step you need to take when preparing for an interview is to review the job description. In modern warfare, close-quarters combat usually consists of an engagement between two forces (typically . Interview process was good. The interview process The is a two-stage interview process via MS Teams with the first interview chaired by the Head of Operations, which you will be required to prepare a presentation and the second stage chaired by a senior manager and Director. Consider why you are interviewing and your qualifications. Phone*MessagePlease confirm you aren't a robot!NameThis field is for validation purposes and should be left unchanged. Where you have not, prepare a narrative for directors and staff, together with the action plan you have in place to address the issues, to share with the inspectors. Ensure that arrangements can be put in place quickly for the inspectors, including making rooms available. COVID-19: the light at the end of the tunnel. For more useful hints and tips or to find out about the expert CQC preparation and readiness support we can provide, please get in touch by calling 07732 681120 or by email to advice@good-governance.org.uk. They use predetermined Outcome Measures to analyse whether an organisation meets those standards, and will require documentary evidence to demonstrate whether these outcomes are being met.. Q3. However, in practice the interview can be as short as half an hour and typically lasts an hour.The interview is not a test. We will prepare your business plan as required by CQC for new health services to demonstrate market research, cost benefit & SWOT analysis, and incorporate your financial forecast projections. Company name Email* Tell me about yourself? If you have not bought CQC Questions and Answers from us for your interview preparation but still wish to have your preparatory call so you can pass your upcoming CQC Interview then this will be the ideal service for you. Interview consisted of one competency based interview to last 45 mins. Aenean et vulputate leo. Too often, CQC inspectors find gaps between what the board of directors think is happening and what is really going on. Necessary cookies enable core functionality such as security, network management, and accessibility. Quantum Care. Example of a time when submitted a difficult/complex written or oral application to a court in a criminal matter and what was the outcome? Poor experience. You also have the option to opt-out of these cookies. Leave your contact details along with a few lines about the nature of your enquiry and a specialist member of our team will get in touch. Successful at that stage, I was offered an interview. If the hearing outcome is unsatisfactory it is possible to appeal and subsequently attend a tribunal. These tools can be helpful, but be warned: they are not officially ratified by the CQC, and the responsibility of ensuring that the CQCs Fundamental Standards are being met is solely that of the service provider. Aliquam in lectus ac metus consectetur pellentesque lobortis nec orci. Whats more, youll have peace of mind, knowing that your processes are not only robust, but CQC compliant. Acing a job interview has as much to do with the way you prepare as it does your poise and confidence in the interview chair.. You should spend the time leading up to your interview learning as much as you can about the company you're applying to, from the company's culture to the interview questions that are likely to be asked. Perhaps unsurprisingly, despite presentations trying to persuade staff in lower grades that this new role has a development path to be come an inspector for those who want it, not enough people applied by the first cut off date and so this was extended from December until after Christmas, meaning I didn't know if I'd passed the sift for a few weeks after I'd expected to. *It should be noted that during the COVID-19 crisis, CQC have released interim guidance notes and will approach each registered manager application in a pragmatic way to ensure they are carried out within government guidelines on managing the process during the pandemic.How long does the fit person interview last?CQC will usually ask you to allow two to three hours for the interview itself. .ld_social_icons_640075c169c42.social-icon{font-size:16px;}.ld_social_icons_640075c169c42.social-icon li a{color:#ffffff;background-color:#39bff0;}.ld_social_icons_640075c169c42.social-icon li a:hover{color:#ffffff;background-color:#39bff0;} . Fit person interview The purpose of a fit person interview is for the CQC to assess the applicant's fitness to be a registered manager or a partner, to verify the February 12, 2011 chellemaca Leave a comment Go to comments. . As they had a large number of people applicants I didn't receive my outcome for a fortnight. Expect to be asked questions on such matters. How to reduce the burden of CQC reporting and maintain a robust quality management system within a health or care organisation. Copyright 2022 CQC Compliance. Also, engage with senior clinicians and governors to undertake these reviews. The CQC want to be sure that you are the right person. Interviewer was kind and encouraging. Well-led key lines of enquiry (KLoE). Chester Office It does not store any personal data. Easy, contact Credentially to find out more. CQC have guidance to help signpost to what you need here and here. (CQC talk a good game about providing things but these never materialise) I certainly didn't fancy the role itself for the money on offer as it appears to involve shifting a lot of work from the already overworked inspectors onto this new position. The written test was not based on the area I was applying for but the point is to demonstrate you understand regulation. Scandals about poor quality care have been attributed, in part, to regulatory failure and put the health and social care sector under significant scrutiny. 3. Mock CQC Inspection, Support for Adult Social Care Services The kinds of services provided for the purposes of the carrying on of the regulated activity and the range of service users' needs which those services are intended to meet. QUICK GUIDE What to expect from a CQC inspection QUICK GUIDE What to expect from a CQC inspection 10 11 You may want to consider: Identifying a 'suitable area' in your service - for example, you may have a room that can be used temporarily. Make sure all doors that should be locked are locked, sharps bins are stored and labelled appropriately and not over-filled, Make suredisposable curtains are labelled with the date and are within date. Following discussions with the CQC, combined with MPS's experience of inspections of dental practices, we are able to share practical tips to help prepare for the forthcoming inspections. Hi, new here. Nullam auctor euismod nunc, non ornare lectus fringilla id. The list is almost endless. Responsible for all aspects of service provision within the Care home. Skills for Care has produced a range of guidance and advice to help frontline managers and others to understand how best to prepare. Contacted by the HR dept. 1. Tell me about a time you worked as part of a team to help a client. Read tips on how to reduce onboarding time. Sed hendrerit felis lacinia risus iaculis feugiat. The CQC will certainly regard your background as very important. Aenean et vulputate leo. Our Training team will work with you to thoroughly prepare and identify your strengths and weaknesses, based on experience, knowledge and service offering. These NHS job interview questions are focused in assessing your ability to plan, manage and lead a multi-disciplinary group of people. The cookie is used to store the user consent for the cookies in the category "Analytics". There was no specific feedback on the individual questions and I had to query with Recruitment if that was all the response. Help me to glorify you in this interview. CQC Compliance Limited, Woodhouse, Church Lane, Aldford, Chester, CH3 6JD How can Credentially support healthcare organisations with their Covid vaccination programmes? (Care Quality Commission) Performance management of the senior team. I chased. What is the interview process like at Care Quality Commission? These require preparation and organisation - theres a risk of providing false assurance if they arent done properly. 1. Learn everything you can about the company, the job, and the interview. Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. About . Interview started 20 mins late. Ensure that you have completed the must and should do actions from the last inspection. Q2. But opting out of some of these cookies may affect your browsing experience. These inspections may be: The CQC will begin an inspection by addressing five Key Questions relating to the service under review. Contacted by the HR dept. The interviewer may well ask for a tour of the practice, so make sure all rooms are in good order. Identifying a person who can introduce the inspector to patients and staff, and for Every registered manager has to undergo the fit person interview to assess their suitability. Its the only system designed specifically for health and social care recruitment and compliance, is supported by experts from the health and social care industries, features fast and easy sign-up and offers best-in-class automated safety features, to ensure patient safety and keep your organisation on the right side of the CQC., If youve got ten minutes to spare, then take a look at our demo and see what Credentially could do for you. These standards have been devised according to the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) 2009. Most people have a tendency to concentrate on the job at hand more than on past successes. The guidance changes from time to time so ensure you have accessed the most recent version.Will I need a detailed knowledge of legislation and CQC compliance?It would be unrealistic to expect applicants to be able to recite health and social care legislation in depth. The NHS will need to quickly augment its staff banks in order to meet Covid vaccination targets. For example, the top five risks, the top three clinical risks, the last serious incident along with the learning that came from it, the number of incidents, complaints, PALS contacts. Ut tempor augue vitae ex aliquam, non imperdiet augue pellentesque. These cookies track visitors across websites and collect information to provide customized ads. This includes a review of your practice policies, audits, risk assessments, decontamination room compliance, patient safety checks, mock interviews with your team, CPD staff training, information governance and clinical governance protocols as well as recruitment and induction . Nullam fermentum convallis urna sit amet pharetra. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Mauris tempor dui est, nec cursus nunc vehicula vel. Which looks likely to be just as overworked but for less money. So before you begin your interview, just try to . Their job is to make sure that care services are safe, effective, caring, responsive, and well-led. Here's how to do just that: 1. Review the Job Description. Everyone I spoke to was lovely but there was a lack of clarity in the job requirements that wasted time on both sides. In nursing, as in most professions, proper preparation is vital to getting the job and here are . That was not the case here. Too many organisations fail to prepare well enough or early enough to achieve the best outcomes. 5. By continuing to browse this website you accept the use of cookies, Opening Hours This threw me somewhat as, due to the lack of any real development opportunities within the organisation, some of my best examples, which I'd practised for the interview, are from several years ago. Attitudes to equality and diversity may be the launch pad for an expansive conversation. If your ASC-WDS account is up to date, youll be able to find all this information in one place. Upcoming webinar from CQC Compliance 'CQC New Strategy - 10 Tips to Remain Compliant from a CQC Inspector'. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Whether you are awaiting your first inspection or you want to be best prepared for your next one, the checklist based on recommendations from frontline managers helps you to reflect on what you will need to evidence. There is a unit based approach for selecting Residential and Non-Residential pathway options. Common stages of the interview process at Care Quality Commission according to 23 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Copyright 2022 CQC Compliance. Our website links to a very helpful document developed by our colleagues at Wessex LMC to help registered managers prepare for the interview, including some potential questions you may be asked.