My unemployment posted to my card. Last Updated on January 30, 2023 9:42 AM. This field is for validation purposes and should be left unchanged. Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. I had 300.00 taken out the same day my money was deposited. I said that was unacceptable as I need to buy groceries for me and my children and I need to pay bills. Also the representatives very rude and feels like they dont care. Am glad i got all my money back from the scammers, contact. Case 3:21-cv-00869, in the U.S. District Court for the Northern District of California.To read the complaint, click here. I called BofA immediately to report it. A federal lawsuit claims that Bank of America, despite required by its exclusive contract with the EDD to provide secure accounts for the processing of unemployment benefits, didn't use an ar Terms and Conditions. to resolve my Closed Claim of $2,803 stolen funds. I would like to be sent a claim form or an address in which to file. i called of course upset, asking how could this happen?, customer rep says they have no idea but tells me to open another claim. I would love to know how I can participate in this Class Action suit. Then they reopened and I sent in police report and a picture ID. Im now dealing with the same thing I live in Longview North Carolina I dropped unemployment I had some money stolen from my account which equaled up to about $800 they have granted me the $714.65 back told me that it would be put back on my card I never got the credits I still havent got the credits as of today and no one can tell me why or when I will get them I would like to know what I need to do to get some help with this can someone please reach out to me thank you! So anyway the lady was helpful and finished filing the claim, by then I had filed a police report and let her know that. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. "All my money's gone. I sat there with my mouth opened In shock I couldnt believe how nice and accommodating to her. After I had been assured by Bank of America my credit was permanent, they took it upon themselves to deduct their credit back from my account, with no warning or explanation. Since the calendar line was super busy and I had already been there for about 45 minutes I asked the lady if I can just withdraw cash from her and she says that she cant give me cash because she has no cash for me to go outside to withdraw the money from the ATM. Sign up for ClassAction.orgs free weekly newsletterhere. So well see by March 26 or March 28, how the claims dept handles my case. Please add me. They buy the magnetic card copier off of Amazon it even comes with like 20 blank plastic cards with blank writable magnetic strips on them ! Every day, I talk to 30 people with the same story. 2023 CBS Broadcasting Inc. All Rights Reserved. They either deflected my question with their own question or ignored my question completely and changed the subject. 3 months prior to them granting approval I was evicted from my apartment and had no choice but to live on the street. I was not in California on 7-19-2021. let me know if I can join this lawsuit. I wont be the one to alter someones livelihood. v. Bank Of America, N.A., Case No. Asked the rep if she could give me an update as to when $1,256.00 would be credited back to my account and she said that that dept is closed but to call back on Monday. That is crazy! asked Diane Davis, a Martinez resident. The next day we got a new card so my husband went to BofA and gave them 3 identifying docs. The EXACT same thing happened to me; Cannot take this anymore. Its a never ending circle that keeps me locked out of my account and money. PLEASE CONTACT ME. my ui account was hacked forr $440 back in september i called and submitted a claim waited a week for a new card and when i received the new card i set up a new pin and noticed it had $20 on it, hmmm. Thank you. I had to get my congressmans office involved. A lawsuit filed in San Francisco alleges Bank of America failed to stop scammers from pilfering unemployment benefits. Bad enough u have to worry about exposure and not infecting my disabled husband, now Ive got this!! Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. What do I do? People are suffering, and no one cares. Among the dozen newly-agreed upon items now part of the court ordered injunction: the bank cannot use its current "claim fraud filter" to freeze accounts or to close unauthorized transaction claims and must conduct an investigation beyond that. Next day I receive the new card and I am not able to activate it. This is not fair I have done nothing wrong and I would like my funds released in my bank account closed because I will never do business with Bank of America ever again. I spent several days making numerous back-and-forth calls between Bank of America and EDD, both of them telling me that the problem was the others fault and that they could not find any problem with my account on their end. RELATED: EDD demands 1.4 million jobless prove their identity or lose benefits; ID verification isn't easy. I called again and they said theyd send me a new card. Now I cant put gas in my car or pay rent.. no one seems to be able to give me any help. I have even filed a police report. I have no clue how they got my card # & pin. One day later my claim was closed and the funds have never been reimbursed. But because of this, EDD has froze my account and I havent been paid by them for 9 weeks. Then the next agent assured me that the info about account closure was incorrect. The most frustrating thing is they dont have any answers. It says it is working to re-open claims for those who are eligible and have money in their accounts. In February someone been used my card they made purchased things from food max. Please enter valid email address to continue. Some of the specifics of the lawsuit include: With a default judgment, Bank of America has the legal authority to do things like harm your credit, garnish your wages, or gain access to the funds in your bank account. If you have a bank account with BofA or anyone else SET UP DIRECT DEPOSIT so your benefit goes from EDD straight to your account eliminating that risk of ATM theft. When next you want to be involved in any online investment, always endeavor to make proper research about the company and check online reviews on dependable platforms. Had to call back, said you are a bank look at your atm cameras and you will see that it was not me making the fraudulent withdrawals. They sent me a letter saying that their decision has been based on fraudulent ask that I mightve done. English. They closed my case within 2 days. Who is responsible for making sure our money is safe while in Bank of Americas care? I called b of a and they put a freeze tracker as they call it. On April 6, 2021, another class action lawsuit was lodged against Bank of America in California federal court claiming a consumer could not access her unemployment benefits through the bank. Bank of America sent KPIX 5 the following statement in response to the lawsuit: "As California's unemployment program faces billions of dollars in fraud, Bank of America is working every day with the state to prevent criminals from getting money and ensuring legitimate recipients receive their benefits. ALSO READ: Sheriff's Office Releases Harrowing Body Camera Footage From VTA Massacre. I want to be protected like the rest of their customers. Please add me. Earlier this year, people affected by these issues filed a class-action lawsuit against Bank of America, alleging that the organization did not take sufficient measures to protect consumers. Please add me to any claims. Class Action Lawsuit Attorney and Lawyer. I am 100.miles away. The money was withdrawn from a Wells Fargo atm, but I am still in possession of my card!? So I told her lets call B of A and ask them if they sent them already. They have transferred me to numerous people, made me hold for hours, hung up on me on purpose and just disconnected me causing me to call and spend hours again being transferred to numerous people that cannot help me, will not help me, unauthorized to help me, and any excuse they can possibly muster not to return my money on what I gave proven over and over again was fraud. No one has answers. Called BOA right away they frozen my acct and send me to fraud department. I decided to log into my Bank of America app and try to transfer $170 from Bank of America to my zelle account and for about 5 minutes the money was deducted out of my balance approved upon review of course and then my balance went back to the same as it was before I started the zelle transfer. No one cared enough to help me understand the process or why. I made a walmart grocery purchase at 5am and my debit card worked. Today, my Bank of America checking account was frozen. I think this is very unfair and I need help can somebody please contact me and tell me what I should do because whore $440 was stolen from me Thats really freaky because Im scared theyre going to try and steal more money from me again and I think its unfair that these people get to walk around with someone elses money and the banks not even helping me there against me. bogus email account made in my name. The state of California and the EDD specifically are failing us, putting us into debt, trashing credit scores, ruining lives even further. About Mary Alexander . They show all of them as paid out on one day, only 7 of them actually were deposited in my bank account. They sent me another card and that card was closed. This caused my account to be closed and the balance was frozen. For information on deleting the cookies, please consult your browsers help function. I felt like a rat on a wheel. Contact the law firm representing the case to join. The same thing happened to me on April 26th! They refuse to refund any of the stolen money. Ok. Wow.. Every time I hear that name Bank of America. They closed my account after 283 dollars was stolen from another state while I was in the hospital. Over the last few months, KPIX 5 has spoken to dozens of people who say not only are they victims of fraud, but they've had no luck trying to get help from the bank or from the EDD. I had always thought that the right answer was a good thing. I proceeded to insert my card into the machine at teller booth and she said even my withdrawals are being declined and she has never seen anything like that happen. Not only are they negligent w. money but they are exposing customers sensitive information. I have an issue with boa as well. It is as you want my money to be stolen. I cant even certify for another 2 months!!! The lawsuit claims that Bank of America violated the Consumer Privacy Act and Unfair Competition Law and was negligent towards Employment Development Department (EED) debit cardholders. Please let me know of any info that might help me get my funds. THIS THEFT IS NO LONGER GOING TO BE CONSIDERED misdemeanors its getting shut down and going federal so you better make damn sure you are doing the right things because claims will be least of worries when they start doing real arrests ! Despite the security concerns associated with magnetic-stripe technology, Bank of America allegedly failed to include far more secure EMV chips on EDD debit cards, which the case claims are the only cards issued by the bank without such technology. I called Bank of America and they told me that they close my account and they couldnt tell me specifically why. Now I just received a letter stating they closed my claim & was not crediting me back the money! The 18-page lawsuit against Early Warning Services and Bank of America says the institutions negligence and other violations of law have caused Zelle users financial hardship, bounced checks and charges assessed as a result, and emotional and mental distress.. Privacy Policy | We forgot to issue you your new card! Ive had 2000 stolen from my account in 3 transactions all which were made at Bank of america atm . I still havent received my money. I was treated lije it was up to me to prove to them that I was not the crook! Next, I will report this to Consumer Protection Agency which also handles the banks and file a police report. It means that the court is serious about making sure that bank of America investigates people's claims," said Mermin. Julie Hicks, Kuang Ting Chong, and Stephanie Moore filed a class action complaint in the Northern District of California on Tuesday against Bank of America, N.A . A closer look at the letter indicated that they accused ME of being fraudulent with the claim!! They will not respond to emails or phone calls. They dont offer a option to speak to fraud right away as typically I have been able to imediately reach a live rep in the even of a lost or stolen card situation or fraud in my cause. Yick also said she is worried about others who have lost much more. 1:06. Luckily I have been working since November, but I have to pay taxes on that missing $700! I waited literally 15 months for the EDD to finally approve my claim. Just a back and forth ordeal. The preliminary injunction will, among other relief, dictate when Bank of America can freeze an account and ensure timely investigations are conducted into fraudulent transactions. 1500$ worth and Bank of America has treated me bad with attitudes on the phone. I just pray for them after my shift, honestly.. Please help us in this dilemma. https://topclassactions.com/wp-admin/admin-ajax.php. . Is anyone aware of a class action lawsuit against the EDD? Please add me to your list. Their attitude is totally different from their non-EDD customers. I just gave up on this bank they stole 2000 from my account and the bank did nothing and closed my account now I am receiving emails stating that my account statement is ready on a card I dont even have I believe the fraudsters are working in the banks and remote workers and stealing peoples identity this bank is garbage. Attorneys representing the plaintiffs in this class action lawsuit are P. Terry Anderlini, Joseph M. Goethals, and Jackson D. Morgus of Anderlini & McSweeney LLP. I hadnt heard or wasnt able to get ahold of anyone(continuous hangups after waiting on hold for 4 plus hours). Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. I opened a claim right away when I realized there was only a $1 Then I got a letter from them in Feb that stated to call a number to get account reopened, when I called they had no idea of any letter stating that, denied it, told me it was wrong, or I misread it. Unemployment benefits, my EDD Bank of America debit card was compromised on December 14th 2020, I called to stop the card. I barely got to see my grandson because of accusing his dad. Lawernce claims that the bank made it nearly impossible for those in need of benefits to receive their much-needed aid.. How does a person withdraw money from your account without my card and how do they know my pin number? I finally got through and filed the claim. Please send me information on how I may join this law suite. No investigation was even pursued. Called back and rep told me claim was closed on 4/7/21 and that she would have to reopen it and it would take at least 45-90 business days to investigate and my money wouldnt be credited back until their investigation is complete. I called immediately and was told to make a claim. According to the complaint, the alleged Zelle service malfunction kept consumers from accessing funds rightfully belonging to them and caused immense hardship as they were unable to pay for basic necessities like food, housing, bills, gas and medicine. same here.,.BofA today said it was pulled from a wells Fargo ATM. Do you hold an account with Bank of America? Mosson says Bank of America handouts debit cards to unemployment claimants that dont have a chip, leaving them exposed to skimming and other methods hackers use to steal private financial data. in January 2021, alleging that the Bank breached its exclusive contract with the California Employment Development Department (EDD) and violated the rights of thousands of California benefits recipients. I hope we get contacted to join a class action. There were fraudulent charges in the amount of $1,819.06 on my BOA EDD debit card sometime back in July or August of 2020, resulting in a credit bring applied to my account in the same amount of $1,819.06 on August 3, 2020. The latest class action lawsuit, filed in California on April 20, is one of at least three class action lawsuits the bank is facing over its management of California state unemployment insurance payments. I called B of A and started a claim and they told me its going to take 45 days to get this reviewed and investigated. Bank of America action like they dont want to process my claim. I have spent hundreds of hours on hold with EDD, and Bank of America .each pointing the finger at the other because of this Unemployment mess I found myself at 60 years old Homeless living in my card with 2 cats since November I am now sick from sleeping in the cold and have literally list everything. They have brought smiles back to the faces of the people who have been previously defrauded. So I called again to verify my identity, so whatever freeze could be removed. blocking nearly 350,000 Californians access. Please reach out. Ive been waiting for over two months for ANY sort of answer from BofA and still have nothing. In our case this is Disability payments from EDD. They refuse to give my money back. Have you ever had issues with your Bank of America unemployment accounts getting hacked? The representative today stated that they now have 45 days to decide whether or not to issue the creditits all a scam, meanwhile we are making arrangements and accruing fees. The day before I spent 4 hours on hold for a EDD specialist to release my payment, as I do every 2 weeks as they keep having countless errors on my account no agent knows how to fix and so since the extension this year I have to call in every 2 weeks and hold for 3-4 hours to get my funds paid out. I have a Bank of America Unemployment Benefit Card. I also had to remind the associate to send me a new card so the same thing wouldnt happen again. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. They told me that they were going to send me a new card. Copyright 2023 KABC Television, LLC. I too am receiving Edd Unemplyment payments, and my account has been frozen. Bank of America has denied me 2xs with no explanation!! I had 300.00 taken out of my account then they froze my account. Updated on August 26, 2021 Connect with leading experts I have dates and transactions showing for example if I had a $500 balance then made a $27.00 purchase my balance would drop $50, $60.00. How can this even happen with consumers money? Edd says they cant do anything but send paper checks and boa says they cant do anything. They never returned any of the money !! Instead of completing their investigation they closed the claim in which I had to have it reopened November19,2020 I reopened my claim I would call everydAy letting them know how important it was for them to hurry up with their investigation I had rent to pay along with other bills.. all they kept t telling me was that I needed to be patient and wait.now its February my claim was completed and I still havent received my credit back in my account . I called Bank of America fraud hotline to file a claim immediately that same day. I have been left on hold for up to an hour and a half at a time of which I hung up and passed back and forth from One customer service agent to the next just to get me off the phone. Blocked my account. They mailed two cards out a month apart in Nov. And Dec. To somebody claiming to be me. i said great my funds have been restored? Bank of Americas handling of unemployment benefits is being challenged by a growing list of plaintiffs in at least two class action lawsuits. Many defrauded EDD cardholders Add me. The complaint alleges, Day after day, there are new reports of yet another EDD benefits recipient with a Bank of America EDD prepaid debit card who went to use their card only to discover that all the money in their Bank of America EDD accountoftentimes, the only money that they had to survivewas suddenly gone.. When I got the new card I activated it and it showed that nearly $2,200 had been taken out of my account from different b of a ATMs that are about 50 miles away from where I live. A judge presiding over a class-action lawsuit against Bank of America ordered the bank to reopen all claims that were denied using an automated fraud filter and not an actual.