We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. Different countries may have different rules. In the event you wish to transfer your booking to another party, you must notify us in writing at least 7 days prior to the departure date. That apparently came out in September of 2021. Restrictions apply and this policy is subject to change without notice. Please ask your travel agent for further information. . Ships' Registry: Malta and Ecuador. Minors travelling with an adult(s) who is not the parent or legal guardian shall be required to present (a) the minors valid passport, (b) all applicable visas and (c) *where the minor is under the age of eighteen (18), an original legally affirmed or notarised letter signed by at least one of the childs parents/ legal guardians. Whilst we and our suppliers will endeavour to meet reasonable special requests, we regret we cannot guarantee that we/the supplier will be able to do so. Carrier shall include: (i) the Vessel, or any substituted ship; its launches or crafts (ii) the Vessel's operator, owner, manager and charterer; and (iii) with respect to the Land Tour portion of any CruiseTour, the operator of that Land Tour (LTO). for advice and the most up-to-date health requirements for all destinations featured in this brochure at least 8 weeks prior to travel. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. How far out if final payment due? Where the Montreal Convention 1999 applies, the maximum we or the airline will have to pay you at present for loss, destruction, damage, delay of luggage is the maximum payable under the Convention. I advised that he actually pay no later than due date and that I always pay a few days sooner. * A charge may be made for some entertainment activities on board. We reserve the right to correct errors in both advertised and confirmed prices. Royal Caribbean Cruises Ltd. do accept all major credit cards. I booked both my cruises before 8/1/2010 but they moved both their due dates by 5 days on the My Reservation page. 1.5 What happens to money paid to a travel agent? Where there is a flight element to your booking this will be protected by virtue of our ATOL protection (see above). We may also increase prices to reflect changes in relevant taxes, fees or foreign exchange rates. All standard fly/cruise package and standard cruise only prices quoted in this brochure are per person in UK Sterling and are based on two people sharing the specified stateroom. Please note that the upgrade package may differ from the upgrade package offered by the airline. NOTE: The only exception to this policy are curling irons and hair straighteners. You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option (b) or (c) as set out in section 5.5 below failing which we shall deem you to have accepted the change and will invoice you accordingly for such additional costs and indicate the time period to make such additional payment. Some elements of your holiday, including what is and is not included in the price will vary by itinerary. A Guest Conduct Policy warning will be issued, and guests may be subject to disembarkation at their own expense for onboard drone usage. Please note, changes and errors occasionally occur. Please have your itinerary number available and one of our agents will assist you. Logo Store; Find Your Roll Call; Meet & Mingle; Guidelines; Community Help Center; More . Enquiries should be sent to Customer Relations Department, Email: customerrelationsuk@celebritycruises.com. To stay up to date on the latest passport requirements, please go to: https://www.gov.uk/travel-abroad. Further travel advice can be found on www.fitfortravel.scot.nhs.uk and www.nathnac.org. General information on travel vaccinations and a travel health checklist is available on the NHS website. 1.11 Can I make changes to my booking after it has been confirmed? Flight timings shown on your confirmation invoice are for guidance only and may change. So, I'm checking out the board yesterday and stumble across a thread about room upgrades. 2.6 What are the passport and visa requirements for my holiday? You have a choice of seatings for your meals in the Main Dining Room. 5.1 What If I am travelling with a group? We cannot accept responsibility for any services, which do not form part of the package holiday. 2.3 What should I do if my property is lost, delayed or damaged during my cruise? We may not be able to inform you of your flight timings and routing for bookings made more than 10 months before departure. Celebrity Cruises reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. You will have to pay any costs, expenses or losses suffered as a result, and we will not pay any compensation or give you any refund. In all cases, you must take account of payments received from any airline and/or other supplier in connection with your claim. When you pay you will be supplied with an ATOL Certificate. While every effort is made to ensure the accuracy of both our brochure and our website content, regrettably errors do occasionally occur from time to time, and information contained in our brochures may have changed since printing. Occasionally we may also be forced to cancel a U.S. back to back cruise due to local legal restrictions preventing us from allowing you to travel on this basis but will endeavour to advise you promptly after making such a booking if this is necessary (see Frequently Asked Questions, What about Consecutive Cruises?). The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. Our descriptions may refer to activities that are available in the ports you are visiting. All Activity; Home ; Categories ; Cruise Lines "A - O" Celebrity Cruises ; Celebrity Web-Site - Final Payment Date - Glitch? A. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). You must therefore provide us with any personal information legitimately requested by us at the time of booking your cruise or where requested later, by the date we require you to provide that information. Find a Bargain Please choose a vacation type. We regret we cannot guarantee that ships will call at every advertised port or follow every part of the itinerary. a letter from a doctor etc.). Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. Whilst onboard our ships you may participate in recreational activities. In this situation, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not us. Call us at 800-338-4962 or . The request/ information can either be emailed to specialistservicesuk@celebritycruises.com Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. We cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (2) which did not result from any breach of contract or other fault by ourselves or our employees.. Additionally, we cannot accept liability for any business losses. If your complaint is written on behalf of other members of your travelling party, their full names and booking reference numbers must be clearly stated in the correspondence together with their authority for you to handle the complaint on their behalf. Where possible, you will be advised of any significant changes to your confirmed itinerary before departure from the UK see section 5.5 below. Our procedures may change, and we will inform you of any changes at the time of booking or as soon as possible thereafter. If these are found, they will be confiscated. The legal status and regulation of some medicines prescribed or purchased in the UK can be different in other countries. Go to site. For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. We are not able to offer flight only bookings. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. If you book an Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book and not provided by us, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. No refunds will be given on any cruise for no-shows. And also be prepared for what is likely to be a long hold time on the phone - 45-60minutes+ is typical these days. Confirmation that a special request has been noted and passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. 1. Norwegian Cruise Line's Payment and Cancellation Policy is subject to change without notice. Problems, so telephoned, cleared it. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. The health and safety of our guests is our number one priority. Where a refund is due, we will pay you the full amount of the decrease in our costs. ) Electrical extension cords Baseball bats, hockey sticks, cricket bats, bows, and arrows Skateboards and surfboards Martial-arts gear Self-defence items including handcuffs, pepper spray, and night sticks Flammable liquids, including lighter fluid Explosives, including fireworks Hookahs & water hookah pipes Ham radios Electrical extension cords Dangerous chemicals, including bleach and paint Alcoholic beverages (Note: Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Any liability, including environmental damage from drone usage is the guests responsibility. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. If you are in difficulty while on holiday and require assistance with health services, local authorities or consular assistance, please call us on +44(0) 1932 834127 for information (calls cost 7p per minute plus your telephone network charge. If any details appear to be incorrect, you must inform your travel agent or your Personal Cruise Specialist if booking direct within 7 days of us sending the document to your travel agent or you for all documents other than flight tickets and e-tickets and within 5 days for flight tickets and e-tickets. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. Please request your preferred seating and table size at the time of booking. Please note: The date of departure means the date the arrangements you have booked with us . Please make sure that all valuable and important items (for example, medicines, jewelry, fragile items, important travel and other documents, video/camera/laptop/mobile phone etc.) For more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk /ATOL Certificate. Completing this information will significantly speed up the process for you and will avoid any possible delays and queues on the ship. Where a travel agent acts as our agent for a booking, any payments of money accepted by the travel agent from you is held on behalf and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the travel agents obligation to pay such funds to us as ATOL holder for so long as we do not fail as a business. By using, participating in, engaging, or booking any recreational activities onboard, you acknowledge, agree and understand that the risk warnings contained above constitute a risk warning for the purposes of the relevant legislation. . You may then be left at any port or place at which the ship calls without us incurring any liability. Full payment must be made 75 days prior to departure for most voyages. If your flight tickets have been issued, standard airline cancellation penalties will also apply. You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will only accept complaints from the lead name of a booking. We will only be liable for any air travel that has been booked as part of a standard fly cruise package or build your own package that incorporates flight services. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) Except as set out below, our ships have a limited number of accessible staterooms, equipped with features designed to help guests with a mobility disability or other disability who may find a non-accessible stateroom restrictive. Certain conditions (for example, use of tenders or some shore excursions) may prevent guests with wheelchairs from going ashore at certain ports of call. Emergency exit seats will therefore only ever be assigned at the discretion of the airline at check-in. We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. Celebrity Select DiningSM (open seating) is now offered fleet wide offering guests flexibility with their evening dining. Please refer to section 1.11 when making a significant amendment within 69 days of your departure date, as your booking variation may be treated as a cancellation of your original booking and cancellation charges will apply. If 3 or more consecutive sailings are booked, then we will collect a deposit for each of the cruise segments. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/Cruisetour. . If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. We have enhanced sanitation onboard and have made changes so that you can social distance onboard. In addition, we will only be responsible for acts or omissions of our employees, servants or agents if they were at the time of the alleged act or omission acting lawfully and performing duties or services on our specific instructions, and within the course of either their employment or their engagement by us. Based on the information you provide about any special needs you may have we will assess the suitability of the trip based on those needs as we owe you a legal a duty of care to ensure you are reasonably safe whilst in our care. Please note, that for any of our ships sailing from a port in the US or Canada, the minimum age for the above policy will be twenty-one (21). peanut head. Regrettably, no. Guests holding non-British passports should check with relevant embassies. Passengers should note that suppliers may not allow name changes and that the booking may need to be cancelled and rebooked. However, the exact location of the stateroom on the ship will be allocated by us (at our discretion) and at any time up until checking in at the Port. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Celebrity sailing. Except where we specifically say otherwise in these terms and conditions, we cannot accept any liability or pay any compensation where your holiday and/or any other services we have promised to arrange or provide cannot be provided at all, or as promised or you otherwise suffer any damage or loss (as more fully described in section 5.7 above) as a result of circumstances which are outside our control (force majeure). In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. I did a search on Celebrity site and this one as "final payment". The same right to refuse to allow you to travel or to use any services applies where you are or appear to be unfit to travel or otherwise behave badly as set out above during any other part of your holiday. Yes. Full details will be provided at the time of booking. the carrying of any special medical equipment, assistance animals, wheelchairs, assistance at the airport/port/on board or relating to ship or hotel accommodation at the time of making a booking. For any claim involving death or personal injury or delay of or loss of or damage to luggage the only liability we have to you is in accordance with The Athens Convention. If Celebrity Cruises' "best price guarantee" results in a decrease in the guest's cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard Note: Kosher meals are pre-packed and are only available for dinner in the Main Dining Room. Celebrity Cruises, AquaClass, Celebrity Select Dining, Celebrity Escapes, CelebrityLife, Apex, Constellation, Eclipse, Edge, Equinox, Flora, Hot Glass Show, iLounge, Infinity, Millennium, Michaels Club, Qsine, Reflection, SeaPass, Silhouette, Solstice, Summit, Xpedition are trade/service/registered marks of Celebrity Cruises Inc.Ships registered in Malta and Ecuador. Once your EHIC has expired, youll be able to replace it with a GHIC. Already booked? Please note that parent(s)/legal guardian travelling with a child who has a different surname to the parent(s)/legal guardian, will be required to produce official proof such as a full birth certificate/wedding certificate/divorce papers to prove that they are the parent(s)/legal guardian of the children concerned. Where you build your own package, if you require transfers you will need to add them to your booking as these are not added automatically. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. If a special request can only be met at an additional cost, except where contrary to the requirements of applicable law, that cost will either be invoiced prior to departure or will be payable locally. In the case of unchecked luggage including personal items, we and the airline will only be liable if the damage resulted from the airlines fault or that of its employees or agents. Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. I logged onto Celebrity, pulled up my reservation and realized that my final payment due date was July 1,. Full details of onboard facilities with age restrictions are contained within the Daily Programme, which is available from the Guest Relations Desk. In these Booking Conditions, you and your means all persons named on a booking and we, us, ourselves and Celebrity Cruises means either Celebrity Cruises Inc. or RCL Cruises Ltd trading as Celebrity Cruises as will be determined as being the Carrier under these Booking Conditions. Beginning 4/1/2022 it reverts back to the 90 day window. 5.4 What about advanced or delayed sailings and changes to the itinerary? Please note that any amendment or transfer fees will also be charged when a booking is cancelled. Should you wish to book this option, then please contact your travel agent or if booked directly with us please contact your Personal Cruise Specialist on 0344 493 2043 (calls cost 7p per minute plus your phone networks access charge) who will be happy to help you. The flights used in conjunction with our cruises may be based on special fares and may not be by the most direct route. We will not be deemed to have unduly delayed advising you of the cancellation (i) 20 days before the start of the package in the case of trips lasting more than six days, (ii) 7 days before the start of the package in the case of trips lasting between two and six days and (iii) 48 hours before the start of the package in the case of trips lasting less than two days. This information includes certain data set out in your passport, emergency contact information and insurance including the medical cover provided by the insurance provider. These activities are provided by local operators who are entirely independent of us and we act as the agent for these operators. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. Until that point, your monies are not protected by our ABTA membership or any other arrangement. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. 2.7 Are there any formal health requirements? Advice on making a complaint is available at www.caa.co.uk. The . Itineraries may change from time to time, both before and after your sailing departs. All Activity; Search; More . Guests who purchase their holiday arrangements via our website need to ensure that all details are correct at the time of booking as amendment or cancellation charges may apply to any components that are requested to be changed at a later date due to any error or omission made by you. 1.10 If I have to cancel my cruise holiday, will I receive a refund? Claims must be made directly to your insurance company. Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply. Some guests may be aware that the baggage allowance is 20kg but may not be aware that they are allowed one bag only at 20kg. However, the maximum we will have to pay you for any damage, delay or loss in these circumstances is the maximum which is payable in respect of cabin luggage under The Athens Convention. Pfeil On the one hand, Emin Alper burning days is a low-key but revealing account of the resurgence of . Please Note: any dispute or claim arising out of a shore excursion must be brought against the local excursion operator, however if such dispute or claim is made against a Royal Caribbean contracting entity, it must be brought in the Courts of England and Wales, in accordance with laws of England and Wales who shall have sole jurisdiction over such dispute or claim. Except where expressly permitted by the Data Protection Act 1998 or the General Data Protection Regulation (as applicable) and any associated legislation, we will only deal with the personal details you give us as set out above unless you agree otherwise. If you booked before 8/1/2010 it is still 70 days. IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. This may mean that some facilities and restaurants are not open at full capacity or may change from time to time. Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. You are required to follow all directions given to you by the staff on the tenders. We will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). Effective today, August 4, 2021, Disney Cruise Line has added a temporary final payment extension to sailings with departure dates through January 31, 2022. If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. At the time of booking (or as soon as possible if the condition arises after booking) you must tell your travel agent (or us if booking direct) in writing about any assistance or requirements that you have relating to accommodation, seating or services on your holiday including medical assistance or a requirement to bring medical equipment onto the cruise. At the time of publication, designated countries include Cuba, Iran, North Korea, and Syria. Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. If you book a cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book (and not us), your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. click on person 1 to upload and write text for person 1 and then select person 2 for 2nd person messages. Checked on line 0 balance to pay. They do not form any part of your contract with us even where we suggest particular operators/centres and/ or assist you in booking such activities in any way, unless they are expressly booked as part of your package holiday. Some sailings are sold by the regional country market for that itinerary in higher numbers, so there may be a large majority of that regions guests on that sailing, such as Celebrity Silhouette sailings from Southampton, which will be largely sold to the UK and Irish market. ABTA and ABTA members help holiday makers get the most from their travel and assist them when things do not go according to plan. Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. Please note that if a traveller is found to have visited a country designated by the US as State Sponsor of Terrorism, the traveller is no longer eligible to participate in the ESTA Visa Wavier Program and must apply for a visa to enter the United States. The time limits for notifying any loss, delay or damage, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. Any dispute between us, which cannot be settled by agreement, may be referred to the Association of British Travel Agents (ABTA) Arbitration scheme which can be used for disputes relating to alleged breaches of contract and/or negligence claims or the Association of British Travel Agents (ABTA) Conciliation Scheme which can be used specifically for disputes relating to personal injury and sickness, full details of both may be found at https://abta.com/holiday-help-and-complaints/abtas-adr-scheme. If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. You must have travel insurance which covers your medical care, quarantine and repatriation in the event that you contract COVID-19. Anyone else deal with thisdid you let it ride until the date on the invoice? Instead, you must check that your travel organiser has their own ATOL (if your holiday includes any flight(s)) or other appropriate financial security arrangements to protect all monies you pay to that organiser for your holiday and to repatriate you if already abroad (if applicable) in the event of their insolvency.