Number of comments. Average Session Duration. During the scoping of this project, Ria says her budget maxes out at $650,000 USDshe cant afford the $800,000 USD that this project will cost. In this quiz, you will practice applying the Triple Constraint (budget, time, scope) to the following project scenario: Imagine you are a User Experience (UX) Program Manager at a small design agency. Replace Role A with Web Manager, and so on. Customer lifetime value = Total purchases during customer lifetime cost to acquire and service customer. Engagement requires less expensive tools. As the lead project manager for the Plant Pals project, youre managing the launch of this new service. In your inbox. You can use them to talk through your thought processes as you demonstrate your experience to potential employers. NPS is an easy way to measure customer satisfaction, but its usually not specific enough as a standalone survey. Write one sentence. Once your value behavior is set, simply count the days between becoming a customer and reaching value to find time to value. Which of the following are examples of key results? Fill in the blank: During the planning phase of a project, you take steps that help you _____ to achieve your project goals. Step 6: Determine each stakeholders level of power or influence. Which type of tool is best for these activities? Active users tell you how many users are engaging with your platform or service within a specific time period (in this case, daily or monthly). Q1. Which key components outline the resources you will have at your disposal for the project? The CES is the summation of all the total event values. Q4. The formula for calculating adoption rate is: Adoption rate = number of new users / total number of users. Imagine you are a project manager for a healthcare company. Manage Settings One stakeholder has high power and low interest. It can be calculated on a daily, weekly, monthly . Which answer best describes a Matrix organizational structure? Engagement is ongoing. You are the project manager at Office Green, a commercial landscaping company that specializes in plants and greenery for offices and other businesses. Q3. Brian Balfour of Reforge has waned that Week 1 engagement"has one of the biggest impacts on your retention over time". You can use them to talk through your thought processes as you demonstrate your experience to potential employers. Identify key user behaviours within an application, Obtain user feedback on Help content in real time, Easily create and publish content in engaging formats, Make content from all enterprise systems accessible, Seamlessly manage content in clearly defined stages, Offer step-by-step guidance and train users in real time, Offer contextual support at the moment of need, Make announcements, conduct surveys and communicate change, Adopt new technology without a dip in productivity, Train remote team members with in-app learning, Increase user adoption of your enterprise software, Onboard new hires faster with in-app training, Improve employee productivity with self-service support, Onboard new users faster with personalized walkthroughs, Digital Transformation & Change Management Experts. In 1-2 sentences, describe how you can use the tool. To find your NPS, youll need to survey users with the following question: How likely would you recommend [brand] to a friend or colleague? How will each stakeholder participate in the project? To find your NPS, youll need to survey users with the following question: How likely would you recommend [brand] to a friend or colleague? Traditional project management relies on using a body of metrics that has been proven effective--through years of use--in tracking and reporting a project's progress. Which of the key components is the projects goal? luca properties long beach; mtgpq planeswalker rankings. You expect that a project will bring in $12,000 USD in revenue per year. Scores between 0-6 are considered Detractors, while scores 9-10 are Promoters and 7-8 are Passives. floating scales crossword clue 11 letters. High-interest, high-power stakeholders should go toward the upper-right corner. 8. Select all that apply. Fill in the blank: If a project has a _____, then it may be worth the teams time to learn a more sophisticated tool. Its easy to get excited about large purchases or long-term customers, but until you compare the amount of revenue theyre bringing in with the costs associated with them as a client, its hard to tell if youre actually growing your business or just treading water (or even losing money). Foundations of Project Management Coursera Quiz Answers, Project Initiation: Starting a Successful Project Coursera Quiz answers, Project Planning: Putting It All Together Coursera Quiz Answers, Project Execution: Running the Project Coursera Quiz Answers, Agile Project Management Coursera Quiz Answers, Capstone: Applying Project Management in the Real World Quiz Answers, Your email address will not be published. What are the phases of the project life cycle? is the time it takes for a user to realize the true value of your product or the amount of time it takes to properly onboard a new user and bring them up to speed with your platform. query record type assignment salesforce; what breed was randolph scott's horse stardust; carlmont high school track open to public; greg jackson octopus wife. Adoption requires more expensive tools. Q6. Q5. A new company project isnt going well. Select metrics to track. Who is invested in task completion but not directly involved in the work? Correct 9.Question 9 How will you quantify if you're landing a project at its . 8. is jordan smith still married . YouTube To pass this practice quiz, you must receive at least 80%, or 4 out of 5 points, by completing the activity and answering corresponding quiz questions. Who are the project stakeholders? What is the correct order of tasks in a stakeholder analysis? Think of the triple constraint and remember that one of them will always have the priority. Consider each stakeholders involvement in the project, as well as any tools (software, hardware, etc. Select all that apply. Scores can range from -100 to 100. Correct 3. The easiest way to track and measure your onboarding completion rate is with a tool that offers. You can measure active users as an absolute count of users or as a percentage, but if you express it as a percentage, make sure you divide by the number of potential users, not your entire employee count. ), knowledge, or relationships that could be helpful. If time-to-value is too long, you risk users becoming disinterested and moving on to a competitor. Q9. Whats a strategy that could help avoid this internal scope creep? Using our own resources, we strive to strengthen the IT professionals community for free. The plan includes a marketing campaign to promote the new lines. Q9. Select all that apply. But after signing up, they never log in to your platform or app again. They reach value when they start to see a return on their investment. A. This is a joint decision between IT leadership, program management leads, and user adoption specialists. Users' ability to realize a product's value. How will you handle this ambiguity and deliver the news to the team? You are asked to manage an 8-week project for $800,000 USD. Both of these cases are considered non-voluntary adoptions. Project managers should follow which three best practices when assigning tasks to complete milestones? For example, you might measure website traffic in monthly active users. Provide examples to help illustrate your explanations. "Higher . Even if youre replacing those customers who left, if your churn rate is too high, it will become nearly impossible to grow at a sustainable rate. With SocialPilot, you can easily filter multiple social accounts from a single page and get updates on posts, engagement, reach, and audience insights. Double the amount of time participating within an app. Instead, focus on metrics that help you assess if the adoption is fulfilling your expectations or falling short of them. is the percentage of customers who remain customers during a specific period. Fill in the blank: In addition to a job title, many companies list project management as a desired _____. Select all that apply. In this specific example, you should notify the internal stakeholders, so that they can make decisions about what to do about the changes in the project, while considering the Triple Constraint. on. A 20% boost in recurring customer traffic and referrals. Identifying the gaps in your company's knowledge sharing efforts will help you make a strong case for adopting a new knowledge management platform. Finally, be sure to save a blank copy of the stakeholder analysis and power grid template you used to complete this activity. Select one and add it next to O1 on the first line of the OKR card. With Whatfix, product managers are empowered to create in-app guided content such as product tours, onboarding task lists, step-by-step walkthroughs, self-help menus, and more all to drive higher levers of product adoption. You can use them to work through your thought processes as you demonstrate your experience to potential employers. Analyze, Build and Deliver experiences to application users and drive adoption with the Whatfix Digital Adoption Platform. Estimate each stakeholders level of interest in the project at this stage, considering your notes from the Involvement and Impact columns. As such, the user adoption metrics that matter should. This often goes hand-in-hand with DAU or MAU but looks at individual accounts instead of your user base as a whole. Record your answers in the Engagement column. Q4. Which two of the following are adoption metrics? "Great companies are almost always run by great management teams. In this exercise, you will read a scenario and identify the six key components of project initiation: Imagine you are a project manager at an educational software company. Replace Task/Deliverable with the name of each task. However, that action varies from platform to platform. Its short and to the point, increasing the likelihood that users will engage, but without follow-up questions or context, its hard to know exactly. Using the formula (G-C) C = ROI, how would you calculate the projects return on investment (ROI) after the first 12 months? The project includes conducting field research and synthesizing results. Subscribe to the Digital Adoption Insider now! It goes a step further than just acquisition to encompass activated and retained users. Which three of the following best practices can help you choose tools for your project? only geniuses can understand each other film January 24, 2023 0 comment Imagine youre the project manager of a new grocery delivery service. Fill in the blank: _____ are gains that are not quantifiable. "Every marketer should be tracking average session duration," said Joe Sloan of Challenger School. Each key result should address the following questions: Your key results should build on the scenario and additional project information, but its up to you to determine your success criteria. The table includes all five stakeholders and groups from the scenario. Youve determined that the following people will be involved: To develop and execute the marketing strategy and sales, your team must complete the following tasks: If you dont have a Google account, you can download the template directly from the attachment below.Activity Template_ RACI chart Phase 1XLSX FileDownload file. Double the repeat orders from the same quarter last year. There's significant turnover in the project management field. You meet with stakeholders to decide how to measure project success. Leave the Engagement column blank for now. Select from the following options when determining project roles: Step 4: Determine stakeholder involvement. This exam page is currently offline, we already know about this and there is no need to contact us regarding this matter. document.getElementById("comment").setAttribute("id","adcd3e255299819e46d06793eb1ce4c2");document.getElementById("ebfdb9e1d7").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. You have customer and user retention on the flip side of customer and user churn. Q3. Question 8) What's a main difference between the adoption and engagement metrics? Tweaking your product to align with your customers needs and expectations encourages sustainable growth but updating and changing your product is expensive and time-consuming. Determines project roles and assign associated tasks, Establishes communication channels and record preferred methods, Defines the project and its goals and outline what is needed to accomplish them. Q2. The "adoption event" should be the action in your product that best indicates a new customer is getting value from the product. Microsoft 365 usage analytics contains additional adoption metrics related to active users to show adoption of the products over time. Analytics will not only let you measure how many users complete your onboarding process but also highlight areas where users might drop off. You need to align with the clients Vice President (VP) of Design, Ria. They also need to visually represent the teams day-to-day tasks. Which project initiation component are you trying to determine? What is the purpose of a stakeholder analysis? This growth will impact street networks, parking and mobility. Write one sentence. lawry's beverly hills dress code; does google maps avoid bus lanes; list the 17 enlisted man of the coup of 1980 with it position; why is everybody always pickin' on me oldie Fill in the blank: Objectives and Key Results (OKRs) combine both a goal and a _______ to determine a measurable outcome. CFA Institute does not endorse, promote or warrant the accuracy or quality of ExamTopics. Q1. Which project initiation component are you trying to determine? Q5. You can find insights in the upper right-hand corner of the board, backlog, and deployments view of Jira. To find your total number of active users, first identify the time period you want to measure and track how many unique individuals log on or engage with your platform that day. Start by reading the scenario: As the project manager of a new project, you decide which scheduling, productivity, collaboration, and work management tools the team will use. Using the triple constraint model, what trade-off could the project manager use to meet the Director of Products request? In this activity you will complete a stakeholder analysis and power grid. The evaluators tell the company that its plan has too many delays and that the company wont be able to complete the project on time. Fill in the blank: The difference between a goal and a deliverable is that the goal is the desired outcome of the project and the deliverable is a _____ of the project. You can use it for further practice or in your own personal or professional projects. Q4. The action should show that the user is getting value from your product. Which of the following are important project management responsibilities? You can't estimate whether adoption is high or low based on your intuition. Think of the Triple Constraint and remember that one constraint will always have the priority. They are considered project resources. Which of the following activities are steps in a stakeholder analysis? Q7. Are you ready? However, Ria told you that the project end date is a hard deadline. Send out feedback surveys to team members, Ask the clients if theyre happy with the result. _____ refers to an organization's initiative of adding to a product or service to increase its value to the consumer. Q6. Select all that apply. Data and behavior analytics are the best ways to discover where those opportunities lie. Q11. Select all that apply. Common financial metrics include earnings, profit margin, average order value, and return on assets. The interdisciplinary study of the design development, adoption, and application of IT based innovations in the health care industry is called Health informatics High costs of initial acquisition and implementation are seen as common barriers to adopting HIT true A high usage frequency will show you who your best customers are and who might need some additional attention or support to reach the full value of your product. In addition to being great indicators of company success and performance, knowing your DAU and MAU will come in handy for tracking other metrics and KPIs, such as customer lifetime value (more on that later). refers to the number of customers or users who stop using your product or platform during a specified time period. If users take a particularly long time to engage with a specific feature, it could indicate that theyre uninterested in that functionality or that theyre not sure how to use it (or, in some cases, that it is even available to them in the first place). Project metrics consist of the following: The appropriate individuals are listed as. Take a team vote to decide if the team should add the new feature to the product. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. The column Vicinity indicatesfor those countries that adopted the metric system voluntarilythe number of years before or after one of the country's . Consider the information you added to the Involvement and Impact columns. Provide a reliable and consistent public transportation service. What is the purpose of a project charter? On the other hand, if your retention rate is low, its likely an indication that customers are unhappy or a competitor is offering a better service. Suppose that as a project manager, you speak with stakeholders to determine which tasks the team should complete first. As a project manager, its important to understand how each stakeholder relates to your project. Adoption is an external metric. No. If a stakeholder is interested in both, their overall interest level is likely high. Compare it to goals the organization set in previous years. You expect the project to take around six months to complete. Fill in the blank: Since the project manager uses the project charter throughout the project, it acts like a _____ for the project. Tell team members to ignore outside requests that will add project tasks. You decide how many people should be on the team, if they have the time to work on the project, and what expertise each team member needs for their tasks. When assigning tasks to team members, what two factors should you mainly consider? Q1. , You meet with stakeholders to set an overarching framework of what is and is not included in the project statement of work and deliverables. The RACI chart includes all of the project roles. You and your team need to maintain trust and generate buy-in from your stakeholders. Q9. For this exercise, you will read a scenario and describe tools you should use for the project. Q7. and write their titles in the Stakeholder column of the table. You can also create project-level OKRs to help motivate your team. The deliverable to present your projects pre-launch event at a three-day, in-person conference is now an online conference. Determine each stakeholders level of interest and influence, list all the stakeholders the project impacts, and find ways to involve them. As many organizations are beginning to realize, product adoption programs have a profound impact on many other performance metrics, including. Adoption is an external metric. Customer service is a core component of excellent customer experience (CX). A software metric is a measure of software characteristics that are quantifiable or countable. Q4. All values of the month shown on the top section of the report refer to the latest complete month. Q4. As a project manager, youre prioritizing stakeholders with a power grid. Youre assigned a new project to develop a digital grading platform for a local high school. When deciding who is accountable, ask yourself: Consulted: Who should be consulted for their insights, expertise, or strong opinions on the task? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Then indicate high (H), medium (M), or low (L) in the Interest column. Developing a product that users love depends on constant refinement and improvement. Start with the Understanding Stakeholders table on the first slide of the template. As a project manager, you make considerations when building a team. Philippines is a party to the Hague Convention on Protection of Children and Co-operation in Respect of Intercountry Adoption (Hague Adoption Convention or Convention). Adoption Metrics Metric Description EnabledUsers Number of users enabled to use the product in the month. Some of your stakeholders include: Part 1 Understanding stakeholders with a stakeholder analysis, Link to template: Stakeholder analysis and power grid, If you dont have a Google account, you can download the template directly from the attachment below.Activity Template_ Stakeholder analysis and power gridPPTX FileDownload file. Your Net Promoter Score (NPS) is a customer experience metric that helps predict business growth. Be sure to address the following elements in your completed RACI chart: Q1. A high number of daily users means your audience base is engaged and benefits from using your platform.
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