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Copyright 1997-2023, Ripoff Report. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. The only advice I can offer you is not to feed into their urgency. Offers may be subject to change without notice. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. We sent you several validation notices. Convergent Outsourcing does not buy or own your debt. Learn more. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. How did you get in contact with them i need to pay something off but cant reach them. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. Sprint sent account to collections, Convergent Outsourcing. Also make sure to file a complaint with your state attorney generals office. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. We also do not buy debts - the debt that you may owe is still owned by the original creditor. 7 calle 1, Suite 204 I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. If they say no, you can still try further. Unbelievable!! North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. Learn more about Convergent Outsourcing or view your account with us online. They said they didnt do that when clearly they did because it is listed as paid on my credit report. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. The account is in the amount of $621. I have never purchased anything from this company and am not familiar with this billing. Maryland Residents: This agency is licensed as NMLS ID # 930053. I don't dispute that I ever had a Sprint account. Of course, things are a little different now after the pandemic. It is on my credit report now. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. I asked if she was sure and she said yes. I never spoke to them again. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. They might say yes or no. Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. So I wonder what step to take to file a claim against this company. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. If it was sold, Convergent has the legal right to collect and to post on your reports. Have anyone dealt with sprint/ convergent outsourcing in the past? Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. @new_earthThank you for sharing. Investigate this business and this Tom ** who could be a fake also. It doesn't erase the existence of the debt. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. The agencies are much more likely to sue now then in the past, even over small debts. I had a Spring sent to ERC. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. The original creditor is Sprint (cell phone company). Dont click on those slick Ads! Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. Why do these companies have such power to impact your credit so easily. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! 2 years later they are contacting me saying I owe them money. Hence, the persistent phone calls and emails. I had new devices on T-Mob so any blacklisting didn't affect me. This company Is willing to settle for half of what they say I owe. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. I was told I owed Cox communications 200 dollars from over 5 years ago. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. Unsubscribe at any time. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! I told them I had never had an account with this place and have NEVER owed such an amount to anyone. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. And lastly, seek counsel from a consumer protection attorney for a free consultation. One of our team members will walk you through the payment process and answer any questions you may have. I would even consider pay for delete in full. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. In business since 1950, Convergent is one of Americas leading collections agencies. And that my Identy had been stolen last year. Neither one is in the wrong legally. Show proof if you have. They are billing me for something I've never had from them. Copyright 1997-2023 Ripoff Report. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. I am a bot, and this action was performed automatically. Unfortunately, you cannot get your account number online at this time. All Rights Reserved. They are supposed to do that when it's paid. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Somehow before I did they bought the debt and are reporting it. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! He said he was looking for Teresa **. I paid them a lump sum to settle the account. Convergent Outsourcing is one of the largest debt buyers in the country. Originating in 1950, its current headquarters are in Renton, Washington. Originating in 1950, its current headquarters are in Renton, Washington. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. Learn more about how we make money. I was making payments via automatic draft. This is one of the reasons I love the forum, helpful recent experiences. Doubt they will remove it. Work with Sprint directly if they still own the debt. I was so close to a derogatory free report. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). We also understand that you may be hesitant to give your information over the phone or online. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. With account paid and settled. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. Convergent Outsourcing does not accept payment in exchange for credit deletion. Unsubscribe easily. Since I paid what I owed to Sprint how can they possibly own this debt? I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Deletions are a courtesy and some do it. Thank you for visiting Convergent Outsourcing to make a payment on your account. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. It often has more success because of its industry knowledge and negotiation tactics. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing.